COMPLAINTS

We have a complaints procedure which covers both our regulated and unregulated activities, you may obtain a copy by clicking on this link, complaints leaflet, by calling us on 0808 2505 709 or by calling in person at any of our offices

Bexley Borough Citizens Advice Bureaux Limited is authorised and licensed by the Financial Conduct Authority to conduct the following regulated activities.

• Debt-adjusting and debt-counselling, including advising people on discharging specific debts and helping people with their debt problems by taking over their debts or negotiating on their behalf.
• Providing non-commercial credit information services (including non-commercial credit repair; for example, obtaining information about someone’s credit record or helping them change their credit record).

We have a complaints procedure which covers both our regulated and unregulated activities, you may obtain a copy by clicking on this link, complaints leaflet, by calling us on 0808 2505 709 or by calling in person at any of our offices

LOCAL SOLICITORS

The Citizens Advice Bureau does not use solicitors, we therefore are not able to make any judgements about their ability, expertise or charges.

You may use the Law Society’s site to find a suitable solicitor.

It is always important to find out what solicitors charge, before instructing them.