About Citizens Advice Bexley
Citizens Advice Bexley is an independent charity dedicated to helping individuals navigate the challenges they face. We achieve this by providing free, high-quality advice services and advocating for policy and practice improvements that promote a fairer society for all.
As a registered charity and a proud member of the National Association of Citizens Advice Bureaux – the UK’s largest advice charity – we are part of a nationwide network of approximately 28,500 individuals, including over 22,000 volunteers. At Citizens Advice Bexley, our team consists of both dedicated full-time staff and committed volunteers.
Supported by the extensive training, information systems, and operational resources provided by Citizens Advice, we are equipped to deliver expert guidance and support to residents within our local community.
What we do
Advice and Information
We offer free, independent, and confidential guidance to all individuals, ensuring impartial advice on their rights and responsibilities.
Our guidance empowers individuals to navigate legal, financial, debt, benefits, employment, housing, consumer rights, discrimination, and other challenges effectively.
We provide the essential guidance people need to address their challenges. Advice is available through face-to-face consultations, email, and phone, while our self-help website offers trusted information 24/7.
www.adviceguide.org.uk
We’re here to support those who live, work, or study in the London Borough of Bexley. If you’re outside this area, click here to find your local CAB.
Campaigning for change
The stories our clients tell us provide a unique insight into the problems faced by people in the UK.
With over two million clients seen by Citizen’s Advice Bureaux each year this evidence is hard to ignore. We speak up about the policies and services that cause people problems.
You can get involved by supporting our campaigns and helping us change things for the better.
Accountability
Quality Assurance
As a member of the National Association of Citizens Advice Bureaux, Bexley Citizens Advice Bureaux is regularly audited to ensure compliance with Citizens Advice membership standards and quality of advice standards. At our most recent audit Bexley Citizens Advice Bureaux was awarded the Advice Quality Standard.
Regulation
As a registered charity, Bexley Citizens Advice Bureaux is also regulated by the Charity Commission. Our charity registration number is 275955. We are also Regulated by the Financial Conduct Authority FN 617598
Support Us
Did you know that whenever you buy anything online – from your weekly shop to your annual holiday – you could be raising free donations for Citizens Advice Bexley with easyfundraising?
There are over 6,000 shops and sites on board ready to make a donation – including eBay, Argos, John Lewis, ASOS, Booking.com and M&S – and it won’t cost you a penny extra to help us raise funds.
All you need to do is:
- Go to https://www.easyfundraising.org.uk/causes/citizens-advice-bexley/?utm_campaign=raise-more and join for free.
- Every time you shop online, go to easyfundraising first to find the site you want and start shopping.
- After you’ve checked out, the retailer will make a donation to Citizens Advice Bexley at no extra cost to you whatsoever!
There are no catches or hidden charges and Citizens Advice Bexley will be really grateful for your donations.
Thank you for your support.