Complaints Feedback Form

1. Your Information

2. Your Skills & Experience

3. Your Reasons for Volunteering

4. Your Availability

5. Additional Information

6. References

We always take up references, so please give the names and addresses of two people, other than family, who can tell us about you e.g. an employer, teacher or someone who knows you well. You will not be able to start with us until we receive these.

First Reference

Second Reference

Please note: To help safeguard everyone who uses our services, Citizens Advice requires criminal record checks for all volunteers who work directly with clients, particularly when the role involves contact with legally defined vulnerable adults or children. At the same time, we’re firmly committed to equal opportunities and ensure that no one is unfairly excluded because of past convictions. With the exception of sexual offences against a child or vulnerable adult, all other offences are considered individually. We take into account factors such as any potential risk to clients, the circumstances and relevance of the offence, how long ago it occurred, and the overall reputation of the organisation.